Privacy Policy
Our Commitment to Your Privacy
Indoor Furniture is committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding our use of your information. By using our Website or sharing your information with us, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide to Us
We may collect personal information when you:
- Purchase products or services
- Create an account
- Subscribe to marketing communications
- Participate in promotions, surveys, or contests
- Contact our customer service
- Visit our store
This information may include:
- Name and contact details (email address, phone number, mailing address)
- Payment information
- Account login credentials
- Purchase history
- Product preferences
- Demographic information
- Communications with us
Information Collected Automatically
When you visit our Website, we may automatically collect:
- Device information (device type, operating system, browser type)
- IP address
- Browsing behavior and interactions with our Website
- Referring websites
- Location data (with your consent)
- Cookies and similar technologies
Information From Third Parties
We may receive information about you from:
- Social media platforms (if you connect your social media account)
- Marketing partners
- Analytics providers
- Payment processors
- Public databases
How We Use Your Information
We use your information for purposes including:
- Processing and fulfilling orders
- Managing your account
- Providing customer support
- Personalizing your shopping experience
- Sending marketing communications
- Conducting market research and analytics
- Improving our Website and services
- Preventing fraud and ensuring security
- Complying with legal obligations
Our Partners and Service Providers
We work with trusted third-party service providers who perform services on our behalf, including:
- Stripe: Payment processing
- Podium: Customer communications
- Google: Analytics and marketing
- Klaviyo: Email marketing
- Meta (Facebook): Social media marketing and advertising
These service providers are contractually obligated to use your information only for the services they provide to us and in accordance with this Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. These technologies help us:
- Remember your preferences
- Understand how you use our Website
- Personalize content and advertisements
- Analyze Website performance
- Protect against fraud and misuse
You can manage cookie preferences through your browser settings. Disabling certain cookies may limit functionality on our Website.
Your Choices
Marketing Communications
You can opt out of receiving marketing communications by:
- Using the “unsubscribe” link in our emails
- Contacting customer service
- Adjusting your account preferences
Access, Correction, and Deletion
You may request to:
- Access the personal information we have about you
- Correct inaccuracies in your information
- Delete your personal information (subject to legal requirements)
To exercise these rights, contact us using the information in the “Contact Us” section below.
Protecting Children's Privacy
Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any website you visit.
Do Not Track Signals
Some browsers have a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Website does not currently respond to “Do Not Track” signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The date at the top of the Privacy Policy indicates when it was last revised. Continued use of our Website after changes constitutes your acceptance of the revised Privacy Policy.
Your California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA) regarding their personal information. Please visit the California Privacy Rights website for more information.
International Data Transfers
We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Website from outside the United States, please be aware that information collected through the Website may be transferred to, processed, stored, and used in the United States and other jurisdictions. By using the Website, you consent to the transfer of your information to the United States and other jurisdictions where data protection laws may be different or less comprehensive than those in your country.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Indoor Furniture
9212 Berger Road Suite 200
Columbia, MD 21046
info@indoorfurnitureusa.com
(410) 381-7577
Last Updated: April 23, 2025